To ensure the success of an ecommerce business, you should have a detailed communication strategy in place. Good communication is the hallmark of a people-centric ecommerce business. Here are some things you can do to improve communication with your customers: 1) Implement live chat on your website: Customers are people too, and if you can […]
3 Surefire Ways to Improve Communication on Your E-Commerce Website
The Importance of Product Descriptions for an eCommerce Site
Did you know that boring product descriptions can hurt your ecommerce site? The technical side of your ecommerce site may take lesser time to finish than writing good product descriptions. A good product description has the power of convincing buyers that they need to buy the product now and not later. It needs to be […]
Identifying and Dealing with Bad eCommerce Customers
An ecommerce business should focus on good customer service and on delivering value to their customers. But, you should know that not all customers are good customers. You should take care in identifying and dealing with bad customers. Here are a few signs which should make you wary of a customer and deal with them […]
5 eCommerce Shipping Mistakes That You Must Avoid
Shipping is the final step in an online purchase. You should ensure that shipping creates a “wow” reaction from your customer. Doing so will result in repeat orders and positive customer feedback for you. However, there are a few ecommerce shipping mistakes that you must avoid. Read on to know more: 1) Not using correct […]
Ecommerce Packaging Tips That Will Please Customers
An ecommerce transaction for a retail purchase is complete once the product has been successfully delivered to your customer. The kind of packaging an ecommerce merchant uses has an impact on overall customer experience. Here are some ecommerce packaging tips that will please customers: 1) Choose your packaging material wisely: If you sell clothing or […]