Keeping your customers informed at each stage of the delivery process is a good way to keep them happy. An online shopper expects to get notifications from ecommerce vendors when their order is confirmed and shipped. The majority of ecommerce merchants send order confirmation and order shipping emails to their customers. But if you are […]
Using Google’s Email Markup for E-commerce Emails
How to Encourage Customer Loyalty on Your eCommerce Site
With ecommerce sites a dime a dozen, it is important to nurture customer loyalty to increase your revenues with the help of repeat orders. Here are a few tips on how to encourage customer loyalty on your ecommerce site: 1) Use Social Media in an efficient fashion: Social media is a powerful tool in building […]
Identifying and Dealing with Bad eCommerce Customers
An ecommerce business should focus on good customer service and on delivering value to their customers. But, you should know that not all customers are good customers. You should take care in identifying and dealing with bad customers. Here are a few signs which should make you wary of a customer and deal with them […]
Ecommerce Packaging Tips That Will Please Customers
An ecommerce transaction for a retail purchase is complete once the product has been successfully delivered to your customer. The kind of packaging an ecommerce merchant uses has an impact on overall customer experience. Here are some ecommerce packaging tips that will please customers: 1) Choose your packaging material wisely: If you sell clothing or […]
10 Common eCommerce Mistakes and How to Avoid Them
Business has moved to the World Wide Web. Entrepreneurs are keen to take advantage of all the new and exciting opportunities that the internet has to offer but if not done right, your eCommerce business will suffer from a number of issues that many fail to take into account. Here’s a list of 10 eCommerce […]